InsideALH 26.05.2020

Adriatic Luxury Hotels Covid-19 safety guidelines

Our top priority at Adriatic Luxury Hotels is the safety and wellbeing of our guests and staff. We are closely monitoring any and all updates from the European Centre for Disease Prevention and Control on the Coronavirus in Croatia, the World Health Organization and the Croatian Civil Protection Authority.

Adriatic Luxury Hotels is the recipient of Biosafety Certification – a standard that helps organizations implement structured protocols to mitigate the risk of infection in workers and customers.


  • Hand sanitizer stations installed throughout public areas at guests’ high-contact points and in back-of-house areas
  • Enhanced sanitation procedures in all hotel key areas
  • Increased frequency of cleaning and disinfection of public areas (including lobbies, elevators, restaurants and bars, restrooms, spa and pool areas, etc.)
  • Enhanced disinfection of floors in reception areas and restaurants
  • Frequent disinfection of the elevator control panel and staircase handrails
  • Frequent disinfection of handrails on chairs
  • Heightened cleaning and sanitation protocols for public restrooms
  • COVID-19 awareness, education, and training of all employees


  • Enhanced cleaning and sanitation protocols in guest rooms focusing on high-touch points in guest rooms (including light switches, door and window handles, remote controllers, thermostats, water faucets, hangers etc.)


  • Food and beverage services have been adjusted in accordance with current safety recommendations
  • Enhanced food safety and hygiene protocols
  • Disinfection of buffet tables after each service
  • Menus replaced by disposable/’easy to clean’ forms or in digital formats
  • Daily deep disinfection of hotel kitchen areas


  • Increased frequency of cleaning and disinfection of wellness areas (massage rooms, workout machines, handrails in swimming pools, spa & sun lounges)
  • Hand sanitizer stations installed at high-contact areas and in treatment rooms


We will be updating the above measures in accordance with the changes with the COVID-19 situation and in accordance with Croatian Government guidelines.

All our employees and hotel staff are familiar with all the prescribed procedures in this situation and are educated to provide information and help to our guests if needed.

We are closely monitoring the development of the situation and are ready to introduce any new measures that are necessary to keep our guests and employees safe and well.

In the meantime, we look forward to better times and to welcoming you back to Adriatic Luxury Hotels in the coming months.



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